Cancellation Policy

Cancellation Policy

Christmas Expo Registration

Christmas Expo tickets/registrations are sold on the same basis as other one-time events and, as such, General Admission, as well as One-day, Two-day and Full Registrations for Christmas Expo are non-refundable. Please check your schedule and mark your calendar carefully.  If you are unable to attend yourself, you may choose to send someone else. If you do so, please let us know the name of the person who will be attending in your place so that we can prepare registration materials.

Light-o-Rama Pre-Show Workshop

For the 2 day Light-o-Rama (LOR) pre-show workshop, cancellations are accepted up to 2 weeks (14 days) prior to the workshop, minus a $25 cancellation fee. Cancellations must be in writing and sent via the contact form on this site.